Accessibility Statement

Our commitment to accessibility for all users

Introduction

Miami Doors & Windows Corp is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

We believe that everyone should have equal access to our products, services, and information. Our accessibility efforts are an integral part of our commitment to providing exceptional service to the Miami community and beyond.

Our Accessibility Standards

Miami Doors & Windows Corp aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines explain how to make web content more accessible for people with disabilities.

WCAG 2.1 defines three levels of conformance: Level A, Level AA, and Level AAA. Our goal is to meet Level AA conformance, which addresses the most common accessibility barriers.

We regularly review our website to identify and fix accessibility issues. Our team works to ensure that:

  • All content is perceivable and operable by all users
  • Information is understandable and presented clearly
  • Our website is robust and compatible with assistive technologies

Accessibility Features

Our website includes the following accessibility features to ensure a better user experience:

Keyboard Navigation

All interactive elements on our website can be accessed and operated using a keyboard. Users can navigate through menus, forms, links, and other interactive components using standard keyboard commands (Tab, Enter, Arrow keys, and Escape). Focus indicators are visible on all focusable elements to help users track their position on the page.

Screen Reader Compatibility

Our website is designed to be compatible with popular screen readers including JAWS, NVDA, and VoiceOver. We use proper semantic HTML markup, ARIA labels, and roles to ensure that screen reader users can understand and interact with all content effectively.

Alt Text for Images

All meaningful images on our website include descriptive alternative text (alt text) that conveys the content and purpose of the image. Decorative images are marked appropriately so that screen readers can skip them.

Color Contrast

We maintain sufficient color contrast ratios throughout our website to ensure that text is readable for users with visual impairments. Our design follows WCAG 2.1 AA requirements for color contrast, with a minimum ratio of 4.5:1 for normal text and 3:1 for large text.

Resizable Text

Our website supports text resizing up to 200% without loss of content or functionality. Users can adjust the text size using their browser's zoom feature or text size settings, and the content will reflow appropriately.

Skip Links

We provide skip navigation links at the beginning of each page, allowing keyboard users to bypass repetitive navigation elements and jump directly to the main content. This feature helps users who rely on keyboard navigation to access content more efficiently.

Known Accessibility Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Below are known issues that we are actively working to address:

  • PDF Documents: Some older PDF documents may not be fully accessible. We are working to remediate these documents or provide alternative accessible formats upon request.
  • Third-Party Content: Some third-party content embedded on our site may not fully conform to our accessibility standards.
  • Video Content: We are in the process of adding captions and audio descriptions to all video content.

If you encounter any accessibility barriers not listed here, please contact us so we can address them promptly.

Third-Party Content

While Miami Doors & Windows Corp strives to ensure accessibility throughout our website, some third-party content may not be fully accessible. This includes:

  • Embedded videos from third-party platforms
  • Maps and location services
  • Social media widgets and feeds
  • Third-party forms and payment processing

We encourage third-party content providers to adhere to accessibility standards and are actively working to find accessible alternatives where possible.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know. Your input helps us improve our accessibility efforts.

We aim to respond to accessibility feedback within 2 business days and to propose a solution within 10 business days.

You can report accessibility issues through any of the following methods:

Contact Information for Accessibility Concerns

For specific accessibility concerns or requests, please contact our accessibility coordinator:

Miami Doors & Windows Corp

4224 SW 57th Ave
Miami, FL

Phone: +1 979-746-3590

Email: info@miamidoorcraft.us

We are available Monday through Friday, 8:00 AM to 5:00 PM EST, to assist with accessibility-related inquiries.

Enforcement Procedure

In case of an unsatisfactory response to your accessibility complaint, you have the right to escalate your concerns through the following channels:

  1. Internal Review: Contact our management team directly at info@miamidoorcraft.us for a formal review of your complaint.
  2. Legal Recourse: You may file a complaint with the U.S. Department of Justice's Civil Rights Division or seek legal remedies through the court system.

Miami Doors & Windows Corp is committed to resolving accessibility issues and ensuring compliance with applicable laws and regulations, including the Americans with Disabilities Act (ADA).

Statement Date

This accessibility statement was last updated on January 1, 2026. We review and update this statement regularly as we continue to improve our website's accessibility.